Payment Policy

At GiftVoy, we are committed to providing a secure, smooth, and transparent shopping experience. All payment transactions on our website are encrypted and processed through industry-standard secure payment gateways to ensure your personal and financial information remains fully protected.

1. Accepted Payment Methods

We accept major credit and debit cards for all purchases made on our online store:

Visa
MasterCard
American Express (Amex)
Discover
Diners Club
JCB

Note: Full payment is required at the time of order placement. We do not accept cash on delivery (COD), bank wire transfers, checks, or layaway plans.

2. Currency & Pricing

All prices listed on GiftVoy are displayed and charged in US Dollars (USD - $).

If you are placing an order using an international card or a bank account denominated in a different currency, your card issuer or bank will automatically apply their standard exchange rate and may charge currency conversion fees. Please consult your financial provider for details.

3. Payment Security & SSL Encryption

Your online payment security is our top priority:

SSL Encryption: Our website utilizes 256-bit Secure Sockets Layer (SSL) encryption to safeguard your data during transmission.
PCI Compliance: All transactions are processed via PCI-DSS compliant service providers, adhering to the highest level of payment security standards.
Data Privacy: We never store or retain your full credit/debit card numbers or CVV codes on our servers.

4. Billing Verification

To prevent order processing delays or unauthorized transactions, please ensure that the billing name, email address, and billing address provided at checkout exactly match the information on file with your card-issuing bank.

If our security system detects billing discrepancies or potential fraud, your order may be held for manual review or canceled for safety reasons.

5. Order & Payment Confirmation

Once your payment authorization is successfully processed, you will receive an automated Order Confirmation Email containing your order number, itemized receipt, and shipping details.

If you do not see this email in your inbox within 24 hours of checkout, please check your spam or junk folder before contacting customer support.

6. Customer Support & Contact Information

If you encounter any payment issues, billing inquiries, or technical difficulties during checkout, our support team is happy to assist you:

Store Name: GiftVoy

Physical Address: 286 Pacific Ave, San Francisco, CA 94111, United States

Phone Number: +1 415-655-9360

Support Email: support@giftvoy.com

Business Hours: Monday – Friday, 10:00 AM – 5:00 PM (PST)