Terms of service
This website is operated by GiftVoy. Throughout the site, the terms “we,” “us,” and “our” refer to GiftVoy. GiftVoy operates this website and provides the information, products, services, tools, and other resources available through the site to you, the user, subject to your acceptance of these Terms of Service and any other applicable policies, terms, and notices stated on the website.
By visiting the GiftVoy website and/or purchasing a product from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including any additional terms and conditions and policies referenced herein or made available through links on the website.
These Terms of Service apply to all users of the GiftVoy website, including, without limitation, visitors, browsers, customers, merchants, and contributors of content.
Please read these Terms of Service carefully before accessing or using the GiftVoy website. By accessing or using any part of the website, you agree to be bound by these Terms of Service. If you do not agree to all of the terms and conditions contained in this agreement, you should not access the website or use our Services.
Any new features, products, services, or tools added to the GiftVoy website will also be subject to these Terms of Service. You can review the most current version of these Terms of Service at any time on this page.
GiftVoy reserves the right to update, change, or replace any part of these Terms of Service by posting updates or changes to the website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the GiftVoy website following the posting of changes constitutes acceptance of those changes.
The GiftVoy online store is hosted on Shopify, which provides the e-commerce platform that allows us to offer and sell our products to customers online.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you are the age of majority and have provided consent for any minor dependents to use the GiftVoy website where permitted by applicable law.
You may not use GiftVoy products or Services for any illegal or unauthorized purpose, nor may you violate any applicable laws or regulations while using the website.
You must not transmit or introduce worms, viruses, malware, or any other code of a destructive or harmful nature through the GiftVoy website.
A breach or violation of these Terms may result in the restriction or termination of your access to the GiftVoy website or Services, subject to applicable law.
SECTION 2 - GENERAL CONDITIONS
GiftVoy reserves the right to refuse service, cancel orders, or restrict access to the website where reasonably necessary, including in circumstances involving suspected fraud, unauthorized activity, abuse of the Service, or violations of these Terms.
You understand that information transmitted through the internet may involve transmission across different networks and technical environments. Payment information submitted through the GiftVoy website is handled through applicable payment-processing and security systems.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the GiftVoy website, Service, products, or access to the Service without express written permission from GiftVoy, except where such use is permitted by applicable law.
The headings used in these Terms of Service are included for convenience only and do not limit or otherwise affect the meaning of these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
GiftVoy makes reasonable efforts to keep the information provided on the website accurate and up to date. However, we do not warrant that all information available on the website will always be accurate, complete, current, or error-free.
The information provided on the GiftVoy website is intended for general informational purposes and should not necessarily be relied upon as the sole basis for making decisions without considering other appropriate sources of information.
The website may contain historical information that is provided for reference purposes only. Historical information may not reflect current products, prices, availability, or policies.
GiftVoy reserves the right to modify website content at any time. We are not obligated to update all information unless required by applicable law.
You agree that it is your responsibility to monitor the GiftVoy website for changes.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for GiftVoy products are subject to change without prior notice.
GiftVoy reserves the right to modify, suspend, or discontinue the Service, or any part of the website or its content, at any time.
GiftVoy will not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service, except where liability cannot be excluded under applicable law.
SECTION 5 - PRODUCTS AND SERVICES
Certain products may be available exclusively through the GiftVoy website. Product availability may be limited, and products are subject to our applicable Return & Refund Policy.
GiftVoy makes reasonable efforts to display product images, descriptions, colors, sizes, and other product information as accurately as possible. However, the appearance of colors may vary depending on your device, display settings, or other technical factors.
GiftVoy reserves the right, but is not obligated, to limit sales of products or Services to any person, geographic region, or jurisdiction where permitted by applicable law.
We may also limit the quantities of products available for purchase.
Product descriptions, specifications, pricing, availability, and other product information may be changed or updated at any time.
GiftVoy reserves the right to discontinue a product at any time.
Any offer for a product or Service made on the GiftVoy website is void where prohibited by applicable law.
GiftVoy does not guarantee that products, Services, information, or other materials obtained through the website will meet every customer's individual expectations.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
GiftVoy reserves the right to refuse or cancel any order placed through the website.
We may, where reasonably necessary, limit or cancel quantities purchased per person, household, customer account, payment method, or order.
These restrictions may apply to orders placed using the same customer account, payment method, billing address, shipping address, or other identifying order information.
If GiftVoy makes a change to or cancels an order, we may attempt to notify you using the email address, phone number, billing information, or other contact information provided when the order was placed.
GiftVoy reserves the right to limit or prohibit orders that reasonably appear to be placed for unauthorized resale or distribution.
You agree to provide current, complete, and accurate purchase and account information for all purchases made through the GiftVoy website.
You agree to promptly update your account information, including your email address and other relevant information, so that we can complete your transactions and contact you when necessary.
For additional information about returns and refunds, please review the GiftVoy Return & Refund Policy.
SECTION 7 - OPTIONAL THIRD-PARTY TOOLS
GiftVoy may provide access to certain third-party tools, applications, or services over which we may have limited or no control.
You acknowledge and agree that such third-party tools may be provided on an “as is” and “as available” basis, without warranties or representations beyond those required by applicable law.
GiftVoy is not responsible for the availability, functionality, or terms of third-party tools to the extent such matters are outside our reasonable control.
Your use of optional third-party tools is at your own discretion, and you should review the applicable terms and policies provided by the relevant third-party provider.
Any new services, features, tools, or resources introduced through the GiftVoy website will also be subject to these Terms of Service unless otherwise stated.
SECTION 8 - THIRD-PARTY LINKS
The GiftVoy website may contain links to third-party websites, services, or resources.
Third-party websites linked through the GiftVoy website are not necessarily affiliated with GiftVoy.
GiftVoy is not responsible for examining or evaluating the content, accuracy, availability, privacy practices, or other policies of third-party websites.
We do not assume responsibility for third-party websites, products, services, materials, or transactions made through third-party websites.
Before engaging in any transaction with a third party, you should review that third party's applicable policies and terms.
Questions, complaints, or concerns regarding third-party products or services should be directed to the applicable third-party provider.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you submit comments, feedback, suggestions, ideas, proposals, reviews, or other materials to GiftVoy, whether requested by us or submitted voluntarily, you agree that we may use such submissions as permitted by applicable law.
You represent that any content you submit does not violate the rights of any third party, including copyright, trademark, privacy, publicity, or other proprietary rights.
You must not submit content that is unlawful, threatening, defamatory, abusive, obscene, fraudulent, misleading, or otherwise objectionable, or that contains viruses or other harmful code.
You must not use a false email address, impersonate another person, or otherwise mislead GiftVoy or third parties regarding the origin of submitted content.
GiftVoy reserves the right, but not the obligation, to monitor, review, edit, restrict, or remove user-submitted content that we reasonably believe violates these Terms or applicable law.
You remain responsible for the content you submit and its accuracy.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the GiftVoy website is governed by our Privacy Policy.
Please review the GiftVoy Privacy Policy to understand how personal information may be collected, used, stored, and handled in connection with your use of the website and Services.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on the GiftVoy website or in the Service may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, estimated transit times, product availability, or other information.
GiftVoy reserves the right to correct errors, inaccuracies, or omissions and to update or change information when necessary.
Where permitted by applicable law, GiftVoy may also cancel or modify an order if information used to process the order was materially inaccurate.
We undertake no obligation to update, amend, or clarify information on the website unless required by applicable law.
The absence of a specific update or refresh date should not be interpreted as meaning that all information on the website has been reviewed or updated.
SECTION 12 - PROHIBITED USES
In addition to other restrictions contained in these Terms of Service, you are prohibited from using the GiftVoy website or its content:
- For any unlawful purpose
- To solicit or encourage others to participate in unlawful activities
- To violate applicable federal, state, or local laws or regulations
- To infringe or violate the intellectual property rights of GiftVoy or others
- To submit false, fraudulent, or misleading information
- To upload or transmit viruses, malware, or other harmful code
- To collect or track personal information of others without authorization
- To engage in spam, phishing, or other deceptive activities
- To interfere with or circumvent website security features
- To attempt unauthorized access to the website, systems, or accounts
- To use automated methods to access, scrape, copy, or collect website content without authorization
- For any purpose that may interfere with the operation, security, or integrity of the GiftVoy website
GiftVoy reserves the right to restrict or terminate access to the Service for violations of these prohibited uses, subject to applicable law.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
GiftVoy does not guarantee that your use of the website or Service will always be uninterrupted, timely, secure, or error-free.
We do not warrant that information obtained through the website will always be accurate, complete, or reliable.
The GiftVoy website, its content, and Services may occasionally be unavailable due to maintenance, technical issues, service interruptions, or circumstances outside our reasonable control.
To the maximum extent permitted by applicable law, the GiftVoy website and Services are provided on an “as is” and “as available” basis.
GiftVoy disclaims warranties and conditions to the extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
Nothing in these Terms is intended to exclude or limit any warranty, right, or remedy that cannot legally be excluded or limited under applicable law.
To the maximum extent permitted by applicable law, GiftVoy and its directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the website or Services.
This may include, where legally permitted, loss of profits, revenue, savings, data, business opportunities, or replacement costs.
Because certain jurisdictions do not allow certain exclusions or limitations of liability, some of the above limitations may not apply to you. In such jurisdictions, GiftVoy's liability will be limited to the maximum extent permitted by applicable law.
SECTION 14 - INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless GiftVoy and its officers, directors, employees, agents, contractors, suppliers, service providers, and affiliates from claims, liabilities, damages, losses, and reasonable expenses arising from:
- Your violation of these Terms of Service
- Your misuse of the GiftVoy website or Services
- Your violation of applicable law
- Your violation of the rights of another person or entity
This provision does not apply to the extent that the claim results from GiftVoy's own unlawful conduct or from circumstances where such indemnification is prohibited by applicable law.
SECTION 15 - SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law.
The unenforceable portion will be considered severed from these Terms of Service, and the remaining provisions will continue to remain in effect.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred before termination will survive termination of these Terms of Service where applicable.
These Terms of Service remain effective unless terminated by you or GiftVoy.
You may stop using the GiftVoy website at any time.
If GiftVoy reasonably determines that you have violated or may have violated these Terms of Service or applicable law, we may restrict or terminate your access to the website or Services, subject to applicable law.
You remain responsible for any outstanding amounts owed to GiftVoy up to the effective date of termination.
SECTION 17 - ENTIRE AGREEMENT
The failure of GiftVoy to enforce any provision of these Terms of Service does not constitute a waiver of that provision or any other right.
These Terms of Service, together with the policies and operating rules posted on the GiftVoy website, constitute the agreement governing your use of the website and Services.
These Terms supersede prior or contemporaneous agreements, communications, and proposals relating to your use of the GiftVoy website, except where otherwise required by applicable law.
Any ambiguity in the interpretation of these Terms will be interpreted in accordance with applicable law.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements through which GiftVoy provides products or Services will be governed by and interpreted in accordance with the applicable laws of the State of California, United States, except to the extent that applicable consumer protection laws require otherwise.
Any dispute will be subject to the jurisdiction of courts with appropriate jurisdiction, subject to any mandatory rights or protections available to consumers under applicable law.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the GiftVoy Terms of Service at any time on this page.
GiftVoy reserves the right, at its discretion, to update, change, or replace any part of these Terms of Service by posting the updated version on the website.
It is your responsibility to review this page periodically for changes.
Your continued use of the GiftVoy website or Services after changes to these Terms of Service have been posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
SECTION 20 - CONTACT INFORMATION
If you have any questions about the GiftVoy Terms of Service, please contact us:
GiftVoy
Address: 286 Pacific Ave, San Francisco, CA 94111, United States
Phone: +1 415-655-9360
Email: support@giftvoy.com
Business Hours: Monday–Friday, 10:00 AM–5:00 PM (PST)
For questions regarding an existing order, please include your order number when contacting GiftVoy so that our customer support team can assist you more efficiently.